These Terms of Service (“Terms”) govern your access to and use of Blosum, including our websites, applications, software, AI-enabled features, and related services (collectively, the “Services”). Blosum is a product operated and provided by Sovra Care, Inc. (“Sovra Care,” “we,” “us,” or “our”).
By creating an account, accessing, or using the Services, you agree to these Terms and acknowledge our Privacy Policy.
You must be at least 18 years old and legally able to enter into these Terms. You agree to provide accurate account information, keep your credentials confidential, and promptly notify us at support@blosum.app if you suspect unauthorized access. You are responsible for activity under your account.
Blosum helps people shop for and plan healthcare expenses. Depending on location and data availability, the Services may include:
Features, availability, data sources, and limits may change over time or vary by location.
Blosum is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. Blosum does not provide medical advice or create a healthcare provider-patient relationship. Consult a qualified healthcare professional for medical advice, diagnosis, or treatment.
Blosum's reserve-budget feature is a planning and tracking tool only. Blosum does not hold, receive, transfer, safeguard, or invest funds for users. Any reserve amount displayed in Blosum is based on information entered by the user and does not represent funds held by Sovra Care.
Prices, provider information, savings estimates, tax indicators, and planning amounts are informational estimates. Actual charges can vary based on the provider, location, billing codes, pharmacy, medication strength and quantity, timing, availability, clinical circumstances, discount eligibility, and other factors.
You are responsible for confirming prices, availability, credentials, services, and payment terms directly with the applicable provider, pharmacy, or licensed professional before receiving care or making a financial decision. A provider listing is not an endorsement or guarantee of quality.
Tax-eligibility labels and expense classifications are general informational estimates. They do not determine whether an expense is deductible, reimbursable, or eligible under any particular tax-advantaged arrangement. Consult a qualified tax professional regarding your circumstances.
Genie is Blosum's AI health-finance navigator. Genie may generate incomplete, outdated, or inaccurate information, even when a response appears confident or specific. Outputs are provided for general informational and planning purposes only and must be independently verified.
Blosum does not issue, sell, recommend, or underwrite insurance and does not decide claims or make coverage determinations. If the Services link to a marketplace, provider, pharmacy, Direct Primary Care practice, or other third party, that party is responsible for its own products, services, licensing, pricing, eligibility decisions, and terms. Unless we clearly state otherwise, references or links do not constitute an endorsement.
You retain any rights you have in information, documents, receipts, questions, and other content you submit (“User Content”). You give Sovra Care a limited, nonexclusive license to host, process, reproduce, and use User Content only as reasonably necessary to provide, secure, maintain, and improve the Services, comply with law, and enforce these Terms, as described in our Privacy Policy.
You represent that you have the rights and permissions needed to submit User Content. Do not upload another person’s confidential, medical, insurance, or financial information unless you are authorized to do so.
You may not:
The Services may include information, integrations, or links provided by third parties. Their products and services are governed by their own terms and privacy practices. Sovra Care is not responsible for third-party services, content, acts, omissions, availability, or accuracy.
Sovra Care and its licensors own the Services, software, designs, technology, and associated intellectual property. Blosum and its logos are brands of Sovra Care, Inc. These Terms grant you a limited, personal, revocable, nontransferable right to use the Services.
If you provide suggestions or feedback, you permit us to use them without restriction or compensation to you.
You may stop using Blosum and request account deletion at any time. We may restrict, suspend, or terminate access if we reasonably believe you violated these Terms, created risk or harm, or if suspension is required by law.
Provisions that by their nature should survive termination—including ownership, disclaimers, limitations of liability, and dispute provisions—will survive.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” SOVRA CARE DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RELIABILITY.
We do not warrant that the Services will be uninterrupted, secure, error-free, or that any information, estimate, provider listing, AI output, or potential savings will be complete, current, or accurate.
TO THE FULLEST EXTENT PERMITTED BY LAW, SOVRA CARE AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, SAVINGS, OR OPPORTUNITIES, ARISING FROM OR RELATED TO THE SERVICES.
Our aggregate liability for claims arising from or related to the Services will not exceed $100. Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you.
We may add, change, suspend, or discontinue features. We may also update these Terms. We will post the revised Terms and update the effective date, and we will provide additional notice when required by law. If you do not agree to revised Terms, you must stop using the Services.
Unless applicable consumer-protection law requires otherwise, these Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Any dispute that is not resolved informally will be brought in a court with jurisdiction over the parties and subject matter. Nothing in these Terms limits rights that cannot lawfully be waived.
Questions about these Terms? Reach out to our legal team: